Outsourcing Strategies in Public Services under Budgetary Constraints: Analysing Perceptions of Public Managers

This work aimed to study outsourcing strategies in public services and their relations with business continuity resilience during budgetary constraints. A qualitative analysis was conducted using semi-structured interviews. methodology 51 managers from the state of Pernambuco, Brazil. Findings showed that, budget cuts periods, short term, due urgency decision-making, it is common for outsourced suffer reductions or interruptions first, which directly affects continuity. Only a long-term view able correctly analyse this situation, but does not always occur when main factor observed law fiscal responsibility. Therefore, brings new light literature concerning problem may be useful planning services.